Event Planning Manager

Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel! Primary Duties & Responsibilities Create detailed Banquet Event Orders to meet the specifications of the client, manage room blocks, food and beverage requirements, meeting room setups, billing, and other additional needs of the client Communicate and enforce contractual agreements to the client pertaining to meeting space, food and beverage, special concessions and collection of attrition charges owed Ensure all guest checks, payments, master folios, and advanced deposits are paid timely and submitted to accounting Provide accurate and concise information to all departments including facilitation in BEO and group resume meetings and relaying any changes to applicable departments with urgency and in a timely manner to facilitate a successful catering or group function Collaborate with culinary operations to assist in development, design, and customization and implementation of event menus Maintain proper documentation of events, changes, and/ or special requests with updated banquet event orders, group resumes, and rooming lists; including accurate and up-to-date information in the Delphi system Organize and conduct site visits, pre-planning visits, pre and post-convention meetings Greet all clients upon arrival and function as the on-site contact to client and address challenges or concerns immediately Maximize revenue by selling all facets of the hotel to include food and beverage outlets for upselling Work in coordination with outside vendors as needed to ensure client satisfaction. Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires Job Requirements Education/ Experience: High school diploma or equivalent required Post Graduate or Degree in relevant field preferred Two to fours years of related banquet, catering, event planning experience preferred Experience within luxury, lifestyle or independent hotels preferred Skills: Ability to prioritize and remain highly organized at work assignments Excellent computer skills, such as typing and use of various computer software Excellent communication skills with guests, team members, and management Proficiency in restaurant POS, reservation, and/or inventory applications Ability to access and accurately input information into the Property Management System (PMS) Excellent organization, prioritization, and time management skills Ability to work well in stressful, high-pressure situations. Ability to work both independently and in a team environment Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables Ability to apply patience and understanding to all persons and situations Ability to perform well under pressure to meet the needs of guests, team members and/ or management Work Environment: The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.