Event Planning Manager

Sheraton Philadelphia University City Hotel is a premier hotel located in the dynamic and vibrant University City neighborhood of Philadelphia, Pennsylvania. As part of the Marriott International family, this hotel is recognized for its contemporary style, exceptional guest services, and prime location near prestigious universities and cultural landmarks. The hotel caters to a wide spectrum of guests including tourists, business travelers, and university affiliates, making it a bustling hub for hospitality excellence. The Sheraton brand is globally renowned for consistent quality, comfort, and professionalism, making it an attractive employer for those interested in the hospitality industry. The hotel fosters a guest-centric culture centered on teamwork, innovation, and delivering memorable guest experiences that set it apart in the competitive hospitality landscape. Employees at Sheraton Philadelphia University City Hotel work in a diverse and fast-paced environment where their efforts directly impact customer satisfaction and the success of the hotel. The establishment offers comprehensive career growth opportunities across various departments including guest services, food and beverage, and event management, leveraging the depth of Marriott's global reach and resources. Working here provides the rare opportunity to contribute to an internationally respected hospitality brand while being part of the energetic Philadelphia community. The Sheraton extends its commitment not only to guests but also to its workforce, valuing inclusivity, respect, and development. Joining the team here means becoming part of a prestigious enterprise that prioritizes delivering unparalleled service while embracing innovation and passion in hospitality.

In the role of Event Planning Manager, you will be entrusted with the responsibility of overseeing all facets of event planning and execution to ensure unforgettable experiences for hotel guests and clients. This pivotal role acts as the liaison between customers and hotel sales personnel, guiding the process of meeting coordination from inception to fulfillment. The manager provides direction and supervision during meetings, banquets, and events to ensure smooth operations aligned with client needs. On event days, you will be the primary point of contact for clients, adeptly resolving issues and offering alternative solutions to maintain satisfaction. This proactive role demands collaboration with catering, group room blocks, food and beverage teams, and billing staff to ensure seamless logistics and execution. The ideal candidate will thrive in a fast-paced environment, displaying strong leadership, attention to detail, and exceptional communication skills. The position requires a natural ability to manage multiple moving parts under pressure while maintaining a high standard of service. You will work closely with diverse teams and clients, demanding adaptability and an entrepreneurial spirit. This role represents a unique opportunity to be at the forefront of the Sheraton Philadelphia University City Hotel's event services, creating memorable occasions that enhance the hotel’s reputation and guest loyalty. with a focus on customer service excellence and operational efficiency, the Event Planning Manager role is integral to the hotel’s success and offers rewarding career development in the hospitality industry. This is a full-time position offering competitive compensation with opportunities for advancement within Davidson Hospitality Group, known for its comprehensive benefits and supportive work culture.

Bachelor's degree or equivalent experience
Minimum 2 years in hotel sales or event planning
At least 1 year food and beverage experience
Strong negotiation skills
Proficient computer skills including Microsoft Office
Professional demeanor
Excellent communication abilities
Time management under pressure
Experience with hospitality CRM software
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