The Hyatt Regency New Orleans is a distinguished hotel recognized as one of the Top 250 Meeting Hotels in North America by Cvent, proudly holding the #23 overall rank and the #1 Hotel in New Orleans. Located conveniently in the vibrant downtown area near popular landmarks such as Champions Square, Smoothie King Center, the historic French Quarter, Arts District, and Mississippi Riverfront, the hotel offers an exceptional environment for both leisure and business travelers. With 1,193 guestrooms and an extensive 200,000 square feet of event space, the Hyatt Regency New Orleans is a premier venue for hosting large-scale meetings, conferences, banquets, and special events. The property is renowned for its commitment to delivering high-quality service and memorable experiences to its guests. The hotel is currently seeking an Event Planning Manager to join its dynamic and enthusiastic Events team. This role offers an exciting opportunity to be part of a leading hospitality brand in an energetic city setting. The Event Planning Manager will play a pivotal role in servicing Sales bookings and acting as a principal liaison between Meeting Planners and the hotel staff. Responsibilities include overseeing the execution of meeting and banquet events, administering Sales agreements, managing Food, Beverage, and Audio/Visual requirements, coordinating room blocks and pick-up, and handling billing processes and final reviews. The EPM will be on-site during events to ensure smooth operations, provide problem-solving solutions, and suggest alternatives as needed to exceed guest expectations. This role is also vital for fostering long-term relationships with meeting planners to drive future business through re-booking and effective up-selling strategies. Becoming an Event Planning Manager at Hyatt Regency New Orleans means joining a company that values its employees as much as its guests, emphasizing a culture of care, career growth, and inclusivity. Hyatt has been named to the "100 Best Companies to Work For" by Fortune and Great Place to Work for 12 consecutive years and has received multiple accolades for environmental responsibility and workplace excellence. The company promotes internal career advancement, offers comprehensive benefits, and fosters a supportive and diverse work environment. This is a full-time opportunity to join a highly respected hotel with a commitment to sustainability, social responsibility, and employee well-being.
• Minimum of 1-3 years hotel event planning experience
• Bachelor’s degree or 2 years hotel or food & beverage experience preferred
• Experience with general computer knowledge and software programs
• Desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to communicate effectively verbally and in writing
• Professional appearance and confidence
• Extremely detail oriented and organized
• Ability to handle fast paced environment
• Strong time management and multi-tasking skills
• Understanding of contract negotiation and interpretation
• Comprehensive knowledge of hotel departments including guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Demonstrated positive leadership qualities
• Knowledge of meeting room and sleeping room setups
• Ability to respond promptly to Meeting Planners
• Ability to create, review and revise rooming and VIP lists
• Manage meeting space to maximize revenue potential
• Maintain price integrity using revenue management
• Pre-check room setups prior to group arrival
• Relay accurate forecast information
• Interact with outside planners and vendors
• Manage and re-solicit accounts to capture future business
• Responsible for increasing revenue per attendee through upselling, room strategies and creative methods
• Experience creating and writing menus
• PSS or equivalent training preferred
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