Event Planning Manager

Summary

Department: Sales & Marketing Position: Event Planning Manager

FLSA Status: Exempt

Reports To: Director of Sales and Marketing

Overview

The Event Planning Manager's primary focus is servicing sale bookings. This position acts as the liaison between meeting planners and the hotel staff. Responsibilities include: administering the sales agreement, detailing all food, beverage and A/V needs, managing room blocks and pick up, reviewing billing instructions and final charges. Event Planning Managers are the on-site contacts and are responsible for the smooth execution of all contracted events.

Direct responsibilities and expectations to include the following:

Establish and build long lasting relationships with clients
Come to work with a positive upbeat attitude
Maintain positive working relationship with colleagues and guests
Mutual respect with anyone you come into contact with
Support hotel and departmental initiatives
Assist to achieve total hotel financial results
Upsell and generate additional revenue at every opportunity
Forecasting accuracy anticipating any increases or decreases
Ensure all groups have proper billing on file and are approved prior to groups arrival
Produce an accurate bill for all groups with minimal post group bill adjustments
Update ongoing Envision comments during the planning and post event phase as well as all future booking comments


Execute all contracts terms and concessions outlined in signed sales agreement
Adhere to POE due back dates as indicated in the contract
Space management – assist with releasing space in a timely manner to maximize space and revenue
Provide detailed information to hotel operations in advance of group’s arrival
Provide detailed GDR’s for client review in a timely manner
Communication – all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place - change log and 24 Hour change email
Strive for excellence in service and HySat Medallia results
Be fully engaged and committed to being your BEST both inside and outside of work
HAVE FUN




Qualifications

Key Skills and Abilities:

Minimum of one year sales or events experience in a lifestyle/luxury hotel
Solid judgement & decision-making skills
Highly resourceful team-player
Ability to organize and prioritize deadline-driven tasks
High level of proficiency in Microsoft Office applications including Outlook, Word, Excel
Experience in Envision and Opera software a strong plus

This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.