Event Planning Manager at HYATT Hotels Savannah, GA

Overview The Event Planning Manager is responsible for building and fostering relationships with clients by providing a superior planning experience while creating and coordinating group, meetings and events.
Responsibilities Generate detailed banquet event orders and communicate with Hotel as well as Food and Beverage Department Heads
Assist in the development and implementation of effective marketing plans for generating catering revenues
Optimize room rental charges and event upsell opportunities
Assist with the monthly forecasting and the annual budget process
Handle special projects as requested by the Sales Manager, Marketing Manager and Director of Sales
Ensure that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
Greet customers during the event phase and hand off to the Event Operations team for the execution of details
Ensure billing accuracy and conduct bill reviews with the clients prior to processing the final bill
Manage group meeting space for groups and events
Identify operational challenges associated with the group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
Participate in customer site inspections and assist with the sales process as necessary
Lead formal pre-event and post-event meetings for small to average-sized assigned groups
Facilitate Banquet Event Order and Resume Meetings
All other duties as assigned by leadership
Qualifications A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Prefer two years hotel experience or completed Event Management trainee program
Preferred candidate has completed PSS or equivalent training

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