As the Event Planning Manager, you will embody the ethos of the Miraval wellbeing brand, be a competent individual who has experience in events and the functions of a hotel. The Event Planning Manager is responsible for planning and executing all aspects of assigned group events from contract through the onsite event. • Is familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately • Demonstrates a positive attitude and acknowledges guests in a welcoming and friendly manner • Ensures that all confidential and financial data is maintained securely and handled in a discreet fashion • Participates in available training opportunities and applies learnings and newly identified best practices where possible • Makes suggestions to improve the delivery of guest services and identifies new business opportunities that will enrich the Miraval guest experience • Supports the team by anticipating and providing help as needed. To be successful: • Embraces the ethos and culture of the Miraval wellbeing brand • University degree or diploma qualification in Sales or Marketing and/or Hospitality or Tourism Management or industry experience equivalent • Previous experience in hotel event management or similar • Minimum 3 years’ experience within a 4–5-star hotel sales environment • Understands that the Miraval clientele may vary from traditional hotels in regard to target audiences, size of group and intention of visit • Excellent emotional intelligence • Effective as a team player within the Sales Department, as well as the hotel in general • Ability to easily and willingly adapt to a change of policy, procedures, and work environment • Ability to Create detailed and complete event orders to communicate event setup, AV needs, F&B needs, and programing • Understands how to communicate thru a group resume to convey all event needs • Understands how to manage event orders, group resumes, and the distribution to services teams • Experience conducting and planning site tours and visits As part of the Hyatt and Miraval family, we offer a complete benefits package including: • iAm Days to spend a paid 8 hours experiencing Miraval, twice per year • Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth • Health, dental, and vision benefits after only 30 days of employment!
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