Key Responsibilities • Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products • Plan and organize events with attention to deadlines, milestones, time constraints, and any additional financial impact • Coordinate support and responsibilities both internally and with external vendors • Communicate regularly via phone, email, and scheduled meetings to provide updates and set expectations as the AGM approaches • Understand client needs and expectations to deliver World Class Service • Troubleshoot issues real-time and offer solutions when necessary • Guide clients in a consultative manner and provide best practices for successful execution • Offer solutions to resolve problems in a timely manner • Monitor and verify live events • Manage client timelines to ensure all deliverables and communications are provided in a timely manner
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