Event Producer

Applicants must be based in/near Colorado Springs to be considered for this role. Primary Responsibilities • Responsible for the logistical management and operational execution of client events and programs • Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention • Meets with Sales team to go through details of a client's program and serves as primary client contact once event has been contracted • Manages program changes during pre-planning and on-site, negotiating and up-selling • Responsible for managing the expected gross margin for the event once contracted • Orders, confirms and re-confirms all suppliers, develops relationships with supplier/partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc. • Assists Experience Designers with program development according to specifications of client • Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence • Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations • Conducts pre-con meetings with client/hotel to review all details of the program as confirmed • Keeps Regional and Global Sales Managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives Qualifications • Bachelor's degree, or equivalent relevant experience • 3 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs. DMC, corporate incentive travel, hospitality or related experience highly preferred • Ability to manage operations functions and effectively supervise and direct Field Staff • Excellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employees • Ability to read, analyze and interpret client proposal requirements, contracts, financial reports and other legal documents • Ability to effectively present information and respond to questions from clients, supplier partners and hoteliers • Ability to multitask and work on multiple programs with different deadlines • Must be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partners • Working knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partners • Must be able to work flexible hours including weekends, evenings and holidays • Some travel required to support region and PRA system as needed