They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Leads Planning Meetings with customers and team to confirm final event details Provides production guidance to customers and team Leads scheduling of production resources, services, and any post-production requests Work on behalf of the customer to facilitate: Third party labor requests and equipment rentals Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team Provides direction of relevant facility operations Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out Partner with the Systems Engineer to manage technical needs Dynamically flex to customer needs and complications, escalates appropriately Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision Manages multiple scheduling and operational calendars, to ensure planning efforts Manages and maintains prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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