Event Production Account Manager

Account Manager/Project Consultant (Event Productions) This is a relationship-driven role focused on managing client accounts, guiding projects, and delivering an exceptional customer experience from the initial inquiry through contract execution and project completion. We're especially interested in candidates from adjacent industries who understand consultative, project-based client relationships and are looking to apply their experience in a new environment. Serve as the primary point of contact for clients from the initial inquiry through project completionManage inbound opportunities generated through referrals, repeat customers, marketing efforts, and trade showsMeet with clients at their offices or project sites to understand project goals, discuss solutions, and build long-term relationshipsPrepare proposals, review project requirements, and guide clients through the contract processCoordinate with internal teams, vendors, and project staff to ensure projects are delivered on time and exceed client expectationsMaintain regular communication throughout each project, providing updates and ensuring an outstanding customer experienceBuild long-term client relationships that lead to repeat business and referralsManage multiple projects while keeping schedules, documentation, and communication organized 3+ years of experience in account management, project coordination, client consulting, relationship management, or consultative salesExperience in an adjacent industry, such as:Building materialsArchitectural productsCommercial interiorsAV or lighting systemsElectrical or low-voltage products (lighting)Commercial furnitureSpecialty productsOther project-based industriesStrong relationship-building and communication skillsComfortable meeting with clients on-site, understanding their needs, and guiding them through the project lifecycleHighly organized with the ability to manage multiple projects and priorities simultaneouslyExperience using CRM software and Microsoft Office is preferredA consultative, customer-first mindset focused on building long-term partnerships rather than transactional sales