Meet and exceed Event Management service level agreementsAccurately input event data into Ticketmaster Host system and identify and resolve event related errorsWork with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those eventsEstablish and develop relationships with assigned clientsOn-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilitiesFrom time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management 1-3 years’ experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster systemService oriented, with strong organizational and communication skillsAble to successfully handle multiple prioritiesCertain degree of creativity, latitude, and problem solving is requiredBox Office experience a plusOverall awareness of the entertainment business is importantKnowledge of how TM departments impact on one another, and on outside clients is a plusMust have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidaysExcellent written and oral communication skills, good organizational skills, and attention to detailMust be computer literate with excellent data entry skillsH. Our mission at Ticketmaster is to connect people around the world to the live events they love. Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
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