Event Sales and Planning Manager

Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.Present potential business at Driver Meetings to determine best mix of customers for hotel to attain budgeted revenues.Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates these functions on-site or off-site. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.Maintain account files in software system, ensuring accurate communication between client and hotel staff.Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO’s and Convention Resumes.Ensures that all special arrangements - Food and Beverage, Audio Visual, and other request are properly documented on BEO’s and signed by authorized representative.Ensures timely distribution of all BEO’s and Resumes to the appropriate departments and follows up on any questions.Maintains detailed files, notes, records, and trace systems to ensure event meets with customer expectations.Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.Confirms revisions in agendas, room blocks, etc. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.