Event Sales and Service Manager

• Ensures events provide a seamless experience for clients, coordinating activities from marketing/sales, concept/design, through service and operations. • Responsible for preparing all event documentation, coordinating with internal departments/teams, partners and clients to ensure consistent, high-level events. • Marketing/Sales Outreach, Lead/Client Management, Management of Event Logistics and Operations • Works with client to secure new event bookings/sales, including up-selling products and services throughout the event process • Uses his/her judgment to integrate current trends in event management and event design • Works directly with new leads and clients from pre-event through post-event phases, coordinating with both internal/external teams for the execution of details • Identifies operational challenges associated with events and determines how to best work with the staff and customer to solve these challenges and/or develop alternative solutions • Participates in customer site inspections and assists with the sales process as necessary • Facilitates various meetings as necessary (Banquet Event Order meeting, etc) • Coordinates and communicates event details both verbally and in writing to the clients and operational teams/partners • Ensures billing accuracy and conducts bill reviews with clients prior to processing the final bill • Acts as liaison between field teams, partners and customers throughout the event process (pre-event, event, post-event) • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, partners, vendors and stakeholders to ensure accuracy and consistency • Performs other duties as assigned to meet business needs Here at BEL Event Productions, we focus on producing events inspired by our clients' visions, crafting each event through the expertise of our truly artisan event production team. Our company is entrusted to deliver complete consistency in turning each client's vision and goals into the reality they are dreaming of...culminating in an event experience that they and their guests will enjoy and remember for a lifetime.