Aug. 22, 2025

Event Sales and Services Manager

Fairmont Washington, D.C. Washington, District of Columbia

Reporting to the Director, Conference Services, the Event Sales & Services Manager is responsible for handling all groups booked by Group Sales that consist of 11 or more guest room peak nights. Conference Services manages the successful planning, coordination, and communication of all conference activities while maximizing revenues and guest satisfaction by working cooperatively with all related hotel departments to ensure the highest level of service for the Fairmont Washington, D.C. guests. • Consistently offers professional, engaging and friendly service • Supervises the planning and coordination of meeting, banquet and guest room related activities to ensure that obligations by the hotel and the client are met with satisfaction. • Attends meetings to review additional meeting space requested by clients when more than 30 days out. Qualifications: • Minimum 2-3 years conference services and event experience required • Prior Conference Services or Catering Manager experience • Strong culinary and beverage knowledge and interest • Operational Food & Beverage experience in a Hotel environment mandatory • Proven ability to plan and organize events effectively, with an acute sense of detail & creativity • Assertive, professional and positive with a proven ability to develop and lead in a team environment • Understanding of computers and applications with a strong working knowledge of Opera Windows, MS Word, Outlook, Excel and Sales & Catering • Must be able to work independently and maintain a positive attitude within a very busy environment ~ hours will fluctuate and evening and weekend work will be required • Excellent interpersonal and communication skills, both written and verbal • Degree or diplomas in Hotel Administration from a recognized University/College

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