Event Sales Coordinator

We are hiring an Event Sales Coordinator who will work directly with the company management and will be primarily responsible for growing on-premise and off-premise events revenues. • Promptly respond to all event leads within required response times • Monitoring and tracking of clients requesting information • Convert event leads to event bookings • Use company Event Management software (Tripleseat) to communicate with prospects and customers and track performance • Maintain all settings, templates, and documents in the Tripleseat software • Continuation of customer service standards • Direct contact with current and future clients • Heavily invested in administration/computer work • Weekly/Bi-Weekly/Monthly/Quarterly reporting • Booking and facilitating site tours • Coordination assistance on Event day • Communication with management teams on any needs or areas of concern that may affect other functions/areas • Coordinate scheduling of events and music for multiple locations • Work with PR team to coordinate press events and ensure that messaging is timed and released to effectively promote events • Coordinate with webmaster to update the web site, phones, and third party web sites with ongoing event information • Works closely with the Marketing Team to produce flyers for the events, schedule social posts and generate event listings on 3rd party sites • Work with managers to generate BEO documents for advance circulation • Use POS system to place orders and collect payments • Review and timely respond to customer reviews on multiple third-party platforms like Google, Yelp, Facebook, TripAdvisor, etc. • Demonstrate a high level of technical service knowledge and ability. • Demonstrate a high level of hospitality knowledge and skills. • Ability to work in a fast paced environment while maintaining a high level of accuracy and courtesy.