The Event Sales Manager for 5eleven Event Venue and Oyster Bay Boutique Hotel will wear many hats – from ensuring seamless sales experience to fostering a vibrant, welcoming, clean, and safe atmosphere for guests, team members and vendors. • Develop relationships with current and potential clients to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process • Accurately identify customer needs to deliver personalized sales proposals in line with brand policies and standards of presentation • Take ownership of all incoming Event requests communicate performance to management via daily/weekly/monthly logs • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards • Ensures services provided meet or exceed guest expectations and build customer loyalty through product and or service excellence • Excellent time management skills with the ability to multitask between Events • Establishes strong relationships with the surrounding wedding, event and business • community through regular calls, visits, emails, etc. • Proficiency in event management software • Ability to multitask effectively and prioritize tasks in a fast-paced environment • Ability to work with a flexible schedule • Strong problem-solving skills and the ability to think creatively • Detail-oriented with a commitment to accuracy and quality • Friendly and approachable demeanor with a genuine passion for hospitality Position Type / Hours of Work The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.
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