Event Services Coordinator II

The role requires effective communication skills and a commitment to executing AGS’ values and quality of service, aiming to position the company as a leading exposition provider. Flexibility relative to a wide range of scheduled productions/events may be required. Availability to work evenings and weekends when required to coordinate business may be occasional. Required Skills Processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction.Listens to and understands customers’ needs, translating them into actionable tasks.Communicates clearly and concisely, adjusting language and terminology based on the audience.Multi-tasks, addressing simultaneous project/event assignments, including pre- and post-project problem resolution.Capable of executing instructions and using pre-established guidelines to perform job functions.Functions well in a teamwork environment, using collaboration and open dialogue to resolve issues.Possesses intermediate knowledge of commonly used concepts, practices, and procedures within the trade show and events industry.Continually upgrades personal knowledge of trade show service policies and best practices for issue resolution.Keeps team members informed, leveraging their skills, experience, and knowledge to address customer needs effectively.Holds self-accountable for individual performance goals identified and measured per job requirements and managerial feedback.Works closely with supervisors, managers, or project team leads to obtain customer need response protocols, problem resolution steps, and per-project goals.Capable of leading on-site or office teams, assisting managers/directors with training team members and process execution.

Create an account to see the full posting, access our search engine, and more.