Event Services Coordinator

This job opportunity is with a reputable hospitality establishment specializing in event services and sales within the hotel and catering industry. The company is known for its commitment to delivering exceptional guest experiences and seamless event coordination. The establishment operates in a vibrant and fast-paced environment, consistently striving to exceed client expectations through professional service and attention to detail. As a sales and event services coordinator, the successful candidate will play an essential role as a liaison between guests, event service teams, and other hotel departments. The company values teamwork, efficiency, and guest satisfaction, and offers a dynamic workplace where employees have the opportunity to grow and develop their careers in hospitality event management. Employment is full-time and offers competitive compensation reflecting the responsibilities and expertise required for the position.

The role of the Event Services Coordinator is vital to ensuring that all operational and administrative functions within the sales and event department run smoothly. This position involves providing comprehensive material and operational support to multiple event services support functions, ensuring that guest inquiries and business communications are handled promptly and professionally. The coordinator will serve as a key point of contact for both internal teams and external clients, providing exceptional customer service in all interactions. Responsibilities also include extensive administrative duties such as managing correspondence, contracts, data entry for group bookings, and preparing reports related to event and meeting activities. Maintaining communication between departments to facilitate efficient event execution and resolving day-to-day operational issues is a critical component of this role.

This position requires meticulous attention to detail, strong organizational skills, and the ability to multitask efficiently in a busy environment. The coordinator will oversee complex booking arrangements, coordinate site inspections for guest rooms and meeting spaces, and ensure all logistical aspects of events are prepared and executed to the highest standard. Regular audits and monitoring of deposits, processing of client deposits, revisions, cancellations, and post-event reports also fall under the scope of this role. Additionally, the coordinator is responsible for scheduling and confirming appointments, managing redemption of dining and recreational amenities, and compiling data reports to assist management with performance tracking and strategic planning. The position demands proficiency with various office and event management systems, including the Delphi platform, as well as exceptional interpersonal skills to thrive in a team-based sales environment.

Minimum of 2 years administrative experience
preferred event, marketing, guest services or related professional experience
must maintain appropriate Alcohol Awareness card
minimum age of 21 years
flexible to work all shifts including holidays, nights, and weekends
ability to push/pull 25lbs or less
ability to sit, stand and walk frequently during shifts
ability to perform repetitive use of hands
ability of complex reading, writing, math and task completion
able to work efficiently, independently and cohesively in a team environment
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