Event Services Manager

The overall objective and purpose of the Event Services Manager are to coordinate the activities of the conference personnel and room reservations team to make arrangements for group meetings, conferences, and social events. Primary areas of responsibility include, but are not limited to the following: • Create detailed event orders to meet the specifications of the client, manage room blocks, food and beverage requirements, meeting room setups, billing, and other additional needs of the client. • Function as the on-site contact to client and address challenges or concerns immediately • Presence required at the start of all functions and to remain on the property until meal service has begun • Maximize revenue by selling all facets of the hotel to include restaurant, spa, gallery, and outlets for upselling • Ability to work with vendors to ensure client satisfaction for all groups • Generate thank you notes and service evaluations for all groups. • Complete required reporting and documentation. • Bachelor’s degree – required • 2+ years of relevant work experience in similar scope and title – required • Previous event planning experience – required • Experience within luxury brand/markets – preferred