Event Services Manager

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!Grand Performers in qualifying roles may enjoy a range of benefits, including:Marriott Employee Discounts WorldwideMedical, Dental, Vision InsuranceCompany-Sponsored Life InsuranceShort & Long-Term Disability InsuranceTuition Reimbursement Program401(K) with Discretionary Company Matching ContributionsEmployee Assistance ProgramJOB SUMMARYThe overall objective and purpose of the Event Services Manager are to coordinate the activities of the conference personnel and room reservations team to make arrangements for group meetings, conferences, and social events.CORE RESPONSIBILITIESPrimary areas of responsibility include, but are not limited to the following:Create detailed event orders to meet the specifications of the client, manage room blocks, food and beverage requirements, meeting room setups, billing, and other additional needs of the client.Communicate and enforce contractual agreements to the client pertaining to meeting space, food and beverage, and special concessions.Responsible for the collection of attrition charges owed.Ensure that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering or group business is submitted to appropriate departmentsEnsure Rewarding Events points are posted following the conclusion of the eventCollaborate with culinary operations to assist in the development, design, and implementation of custom menus.Maintain proper documentation of events, changes, and special requests with updated Banquet Event Orders, group resumes, and rooming lists. ).Actively participate in the Sales and Catering conference calls.Complete required reporting and documentation.KNOWLEDGE, SKILLS, AND ABILITIES To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility.