You are the liaison between the client and the hotel departments by communicating and orchestrating the needs of the client and seeing that all details are followed through with the highest level of service. Having the ability to deal with service recovery when an issue arises, as well as providing that extra client attention in making their experience the best it can be encompass major parts of this role. And, our amazing Team Members are at the heart of it all! You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
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