Event Services Specialist

About the position

JOB PURPOSE: Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards. WHAT YOU’LL BE DOING: May include, but not limited to: Provide a warm welcome and fond farewell to all guests. Assist managers with planning the layout and logistics of events. Supervise event timelines to ensure prompt service. Supervise the setup of events. Provide visible floor presence during service and coordinate food and beverage service. Anticipate and respond quickly to guests' requests, questions, and feedback. . Ensure all event spaces remain neat, clean, and organized. Ensure that all applicable safety regulations are communicated and adhered to. Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders. Participate in BEO/Packet/Pre-Conference meetings as required by leadership. Assist in generating useful historical information for use in future events.

Responsibilities

Provide a warm welcome and fond farewell to all guests.Assist managers with planning the layout and logistics of events.Supervise event timelines to ensure prompt service.Supervise the setup of events.Provide visible floor presence during service and coordinate food and beverage service.Anticipate and respond quickly to guests' requests, questions, and feedback.Ensure all event spaces remain neat, clean, and organized.Ensure that all applicable safety regulations are communicated and adhered to.Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders.Participate in BEO/Packet/Pre-Conference meetings as required by leadership.Assist in generating useful historical information for use in future events.Requirements

High school diploma or GED required.1-2 years of event or food and beverage experienceExhibit a self-starting personality with an ability to remain calm under pressure.Exhibit passion for providing the highest level of customer service.Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads— both verbally and in writing.Must be willing to work alongside and help the team with their job duties as needed.Demonstrate excellent time management skills.Maintain a professional appearance and manner at all times.Ability to lift and move heavy furniture and stand for long periods of time.Willingness to work long hours, irregular shifts, weekends and holidays.Able to stand for long periods of time, up to 8 hours or moreAble to stoop and bendAble to lift up to 40 pounds from time to timeAble to safely work with potentially dangerous chemicals and equipmentAble to comply with safety and health code standardsAble to handle responsibilities that require repetitive motion tasksNice-to-haves

Leadership experience is a plus.Benefits

Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to \$600 annually for items like massages, gym memberships, running shoes etc.10% Discount on GHG outletsShift meal provided per dayDiscounted hotel rates at Choice Hotels worldwideParental Leave Program (Full-Time Option)401K with 100% match up to 3% (Full-Time option)Medical/Dental/Vision (Full-Time option)