Event Services Specialist

Job Description

JOB PURPOSE:Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards.

WHAT YOU'LL BE DOING:May include, but not limited to:

Provide a warm welcome and fond farewell to all guests.

Assist managers with planning the layout and logistics of events.

Supervise event timelines to ensure prompt service.

Supervise the setup of events.

Provide visible floor presence during service and coordinate food and beverage service.

Anticipate and respond quickly to guests' requests, questions, and feedback. .

Ensure all event spaces remain neat, clean, and organized.

Ensure that all applicable safety regulations are communicated and adhered to.

Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders.

Participate in BEO/Packet/Pre-Conference meetings as required by leadership.

Assist in generating useful historical information for use in future events.

WHAT YOU NEED FOR THIS POSITION:High school diploma or GED required.

Leadership experience is a plus.

1-2 years of event or food and beverage experience

Exhibit a self-starting personality with an ability to remain calm under pressure.

Exhibit passion for providing the highest level of customer service.

Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads- both verbally and in writing.

Must be willing to work alongside and help the team with their job duties as needed.

Demonstrate excellent time management skills.

Maintain a professional appearance and manner at all times.

Ability to lift and move heavy furniture and stand for long periods of time.

Willingness to work long hours, irregular shifts, weekends and holidays.

Able to stand for long periods of time, up to 8 hours or more

Able to stoop and bend

Able to lift up to 40 pounds from time to time

Able to safely work with potentially dangerous chemicals and equipment

Able to comply with safety and health code standards

Able to handle responsibilities that require repetitive motion tasks

What's in it for YouRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

10% Discount on GHG outlets

Shift meal provided per day

Discounted hotel rates at Choice Hotels worldwide

Parental Leave Program (Full-Time Option)

401K with 100% match up to 3% (Full-Time option)

Medical/Dental/Vision (Full-Time option)