Event Services Supervisor

Pinnacle Live is a premium, in-house AV partner. The Event Services Supervisor is responsible for the supervision of floor operations, including set-up, removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing overall positive experiences for our guest/client. • Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete • Greet guest/client before the event and provide clear instructions on how to operate equipment • Provide continued communication with client to ensure success of all events. • Follow through on all client requests and look for opportunities to enhance the client’s event • Ensures all inventory is in good working order and in rental condition • Complies and enforces all Company security and safety measures • Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage • Ensure any lost, stolen, or damaged equipment is immediately reported to the supervisor • Continually work toward updating and improving technical skills • Provide continued communication with the client to ensure the success of all events • Maintain accurate client event information in the Company’s billing/event order system • Review invoice with the client and obtain client’s signature on invoice and add-ons • Ensure all Company occupied areas are clean, organized, and up to Company standards • Perform other duties as assigned. Required Skills & Knowledge