Event Sales & Client Relations Serve as the main client contact for event inquiries, tours, contracts, and ongoing communication.Respond promptly to event leads via phone, email, and in person.Conduct site tours and present event packages, menus, and customization options.Prepare and manage event contracts, deposits, invoices, and final billing.Upsell menu items, beverage packages, audiovisual needs, décor, and enhancements.Event Planning & Coordination Plan and coordinate all aspects of private events, including timelines, room setup, menus, staffing, and special requests.Collaborate with culinary, bar, and operations teams to ensure successful execution.Create detailed event order forms (BEOs) and distribute them to all relevant departments.Confirm event details with clients prior to event dates and manage last-minute changes.Coordinate with external vendors when applicable (Décor, DJ, Photographer etc)On-Site Event Execution Serve as on-site event lead during events, ensuring smooth flow and adherence to timelines.Oversee setup, guest arrival, service flow, transitions, and breakdown.Act as the primary problem solver during events to address client or operational concerns.Ensure all staff are briefed and prepared to deliver excellent service.Administrative & Operational Duties Maintain accurate event calendars, client records, and documentation.Track event revenue, deposits, and payments.Ensure events comply with food safety, alcohol service, and fire code regulations.Assist with reporting on event performance and revenue targets.Support marketing efforts by coordinating photos, testimonials, or repeat business outreach.Company DescriptionWe are a new upscale, family-oriented Afro fusion dining and entertainment experience.
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