Event Specialist

At Miller's Party Rental Center, we don't just rent tents and tables. We help build weddings, birthday parties, and corporate events that people remember for a lifetime. Family owned and operated for over 75 years, we're a small business with a real team: people who know each other's names, cover for each other on hard days, and take pride in the work they do.

We're looking for an Event Specialist who can handle a fast-paced environment, stay organized under pressure, and communicate clearly across phone, email, and text. This is a high-responsibility, high-impact role where the details matter and every order counts.

No two days are the same here. If variety, real relationships, and work that actually makes people's celebrations happen appeals to you, keep reading.

What You'll Do

Answer incoming calls and help customers plan their events from first inquiry to final order
Respond to customer emails quickly and professionally
Communicate with customers through text messaging using the Podium platform
Build and enter rental orders with accuracy and attention to detail
Recommend the right equipment based on customer needs and budget
Coordinate with warehouse and delivery teams to make sure orders go out correctly
Handle changes, issues, and last-minute requests calmly and professionally
Assist with building and scheduling marketing posts using the Surefire platform
Keep the showroom clean, organized, and welcoming. It reflects who we are

What This Job Is Really Like

You'll be communicating across phone, email, and text throughout the day
Every day is different. No two events are the same
Some days are smooth. Some are hectic, especially during peak season
You'll juggle multiple customers, messages, and details at once
The team genuinely supports each other. Tough days are easier when you're not facing them alone

What We're Looking For

Strong communication skills across phone, email, and text
Highly organized and detail-oriented, especially under pressure
Able to multitask and prioritize without losing your cool
Comfortable learning new systems; training on Podium, Surefire, and our rental software is provided
Customer service or sales experience preferred
Event or hospitality industry experience is a plus, but not required
High school diploma or equivalent preferred
Ability to lift approximately 50 lbs; must pass a company drug screen

Schedule

Monday through Friday, 8:00 AM to 4:00 PM
Rotating Saturdays, 9:00 AM to 12:00 PM (shared with the team)
Occasional Sundays for bridal show booth events (scheduled in advance)

Benefits

Health, dental, and vision insurance
401(k)
Paid time off
Flexible scheduling options

A Quick Reality Check

This job is not for everyone. There are tough days: pressure, multitasking, and fast pivots are real parts of the role. But there are also genuinely fun days, grateful customers, and a staff that laughs together and looks out for each other outside of work too.

If you take pride in your work, stay organized, and enjoy helping people pull off something special, this could be a great fit.

Apply Now

Submit your resume and a brief note about yourself and any relevant experience. We read every application. We look forward to meeting the right person.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Work Location: In person