Event Support Specialists

AV Event Support Specialist Bass Pro Shops
• 3.
4 Springfield, MO Job Details Full-time 1 day ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Paid sick time Qualifications Customer service Event audio equipment operation Zoom Equipment troubleshooting Mid-level Communication platforms High school diploma or GED Microsoft Teams Technical troubleshooting support Cabling Communication skills Full Job Description POSITION SUMMARY
We are seeking an AV Technician / Event Support Specialist to join our in-house audiovisual team. This role supports high-profile corporate meetings and live events, including executive presentations, CEO town halls, and internal communications. The ideal candidate is detail-oriented, calm under pressure, and eager to grow technically in a live-event, corporate environment. This position blends hands-on AV system operation with real-time event support, requiring strong technical fundamentals and excellent service-oriented communication. ESSENTIAL FUNCTIONS
Assist with the setup, operation, and strike of audiovisual systems for executive meetings and corporate events
• 30% Operate and monitor cameras, audio mixers, video switchers, and LED wall systems
• 20% Serve as backup operator for video switching, audio mixing, and Zoom/Teams event management
• 15% Troubleshoot technical issues quickly and professionally during live events
• 15% Maintain and organize AV equipment, cabling, racks, and storage areas
• 10% Follow established runbooks and checklists; contribute to documentation and training materials
• 5% Collaborate with IT, camera operators, and support staff to ensure smooth event execution
• 5% Other duties as assigned
EXPERIENCE/QUALIFICATIONS
Minimum Degree Required:
High School Diploma or Equivalent Preferred Degree:
High School Diploma or Equivalent Years of experience: ______2+_______ Hands-on experience with one or more of the following:
• Audio mixers (digital consoles preferred)
• Video switchers (Blackmagic preferred)
• Video conferencing platforms (Zoom, Microsoft Teams) Experience supporting live or hybrid events in a professional environment preferred
KNOWLEDGE, SKILLS, AND ABILITY
Strong technical aptitude with audio, video, and broadcast signal flow Ability to remain calm, focused, and professional in live, high-pressure environments Excellent attention to detail and commitment to operational consistency Strong communication and customer-service skills when working with executives and presenters Ability to follow technical documentation, checklists, and standard operating procedures Collaborative mindset with IT, production, and operations teams Willingness to learn new systems, workflows, and technologies TRAVEL REQUIREMENTS
Minimal travel expected. Role is primarily based in a corporate office/event environment. Occasional support for offsite events may be required.