Event Technology Manager

This role requires maintaining an exceptionally high level of customer service while providing expert guidance to clients on registration needs, website configurations, meeting management, and overall attendee management. Key Responsibilities: Registration Website Management: Write content, design, and manage registration website builds in Cvent and similar platforms, ensuring an intuitive and efficient user experience.Client Communication: Serve as the primary point of contact for clients regarding all aspects of event registration, providing clear and timely updates.Registration Coordination: Oversee the entire registration process from start to finish, ensuring all details are handled with precision.Attendee Support: Field questions from attendees, providing assistance and resolving issues to ensure a positive experience.Multitasking & Monitoring: Manage and monitor multiple registration builds simultaneously, maintaining high standards across all projects.Customer Experience: Ensure that every interaction—from client to attendee to staff—is positive and memorable, reflecting Corinthian Events’ commitment to excellence.Team & Budget Management: Demonstrate success in managing event registration teams, developing budgets, and achieving financial goals. Data Management: Confidently use Excel to present attendee data and insights, delivering clear reports to planners and clients on registration progress.Company Reporting: Ability to understand and report on registration department ROI throughout the year. Event Management Software Experience: Experience with registration platforms such as Cvent, Splash, Greenvelope, Bizzabo, etc., with a preference for Cvent.Industry Experience: At least 3 years of experience in the event industry; DMC or Meeting Management experience is a plus.Project Management Skills: Strong project management abilities, with the capability to manage complex timelines and multiple projects simultaneously.

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