• Responsible for the smooth operation of the office. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Must be able to cross-train in other hotel related areas.
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