The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20‑minute trip to Broadway at the Beach, the resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This creates many opportunities to grow your career to the next level.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Communicate timely with internal and external clients via telephone, email, written documents or in person.
Handle phone calls, e‑mails and greet clients for Catering and Events in a professional, courteous manner.
Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits.
Create and communicate documents including but not limited to BEOs, group resumes, post‑event reports, menus, diagrams/floor plans.
Work with affiliate groups.
Assist clients and deliver on their expectations.
Demonstrate knowledge of job systems, products, booking systems, and processes.
Make decisions and solve problems by analyzing and evaluating issues to determine the best solution for the client.
Ensure high‑quality service by communicating and assisting others to understand guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Maintain regular attendance.
Qualifications
Minimum of 1 year of Administrative Assistant experience.
Working knowledge of Microsoft products (Word, Excel, PowerPoint).
Minimum of 1 year of customer service experience.
Prior experience in events and/or catering is a plus.
Ability to multi‑task and prioritize a heavy workload.
Job Type: Full‑time
Wage: $16 an hour
If you believe hospitality and a friendly smile are your strengths, we want to talk to you! This is a full‑time, year‑round position working at the Embassy Suites Myrtle Beach. Day shift schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Create a free account to keep reading — and to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.