Events Coordinator

Events Coordinator at C. Ellet's Steakhouse This role requires PM availability and will be scheduled 50 hours weekly, with shift times depending on the flow of service, private bookings, holidays, and baseball game days. Summary of Position The Events Coordinator works closely with the General Manager and Director of Sales & Events to fulfill tasks to assist the Service Team and enhance the guest's experience. Duties & Responsibilities include: • Acts as a manager at the restaurant and facilitates excellence in service and hospitality • Record and communicate guest needs, notes, and special occasions accurately in all technology and in a timely fashion, maintaining the accuracy of OpenTable and TripleSeat. • Under the supervision of the leadership team, assist to train, direct, and work with staff during private events • Assist to build long-term, value-based customer relationships that enable achievement of sales objectives by soliciting feedback from guests to ensure they had a positive dining experience from start to finish and following up with the aid of the General Manager to ensure any concerns are addressed appropriately.