March 11, 2024

Events Coordinator

Fulton Market Kitchen Chicago, Illinois

The Events Coordinator is the main point of contact for group and private dining sales and events. Will also be responsible for the execution of private dining events in the venue. Administrative • As needed, assist with taking restaurant phone calls and reservations • Keep detailed, current calendar of events (event name, location, # people, time) in Tripleseat • Phones – make calls to contacts, take lead calls, work to solicit new group business, work with clients on menus, event details • As needed – assist with restaurant duties such as deliveries, phone calls, and attending to guests on the floor • Open Table – familiarization with reservation book, restaurant floor plan, and past history to maximize business opportunities * Develop and use a Customer Relationship Management system including follow up procedures and database management • Maintain goal of creating positive guest experiences every day in the restaurant • Maintain or exceed budgeted sales and profits in restaurant • Act as event sales team leader and primary contact/liaison for event sales with FOH/Operations/Marketing Teams to coordinate/resolve any issues or other projects This position is based in the restaurant. • Ability to effectively present information and respond to questions from groups of managers, clients and guests.

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