Events Coordinator | Part-Time

SUMMARY

The Events Coordinator is responsible for overseeing particular tasks related to Museum event rentals and promotional events. Assists the Operations Director with providing an exceptional customer service experience through sales, planning, and execution of each event. This position requires flexible work hours with evening and weekend availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

1. Works under general supervision of the Operations Director.

2. Works with Operations Director to promote, sell bookings, and facilitate event rentals and special events.

3. Assists with maintaining regular schedules, communications, and goals through proper sales techniques, event management, and bookkeeping.

a. Scheduling and providing facility tours, managing rental contracts, collecting payments, designing and setting floor plans, scheduling staff and vendors, etc.

4. Works with Operations Director to maintain a good partnership with special event sponsors.

5. Ensures proper cleanliness and sanitation of all Museum facilities and event spaces.

6. Follows the approved budget, monitors the quality of the Museum’s products and services and ensures maximum member and guest satisfaction.

7. Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public.

8. Serves on Museum committees as appropriate that collaborate and assist with interdepartmental functions and programs.

9. Submits ideas and actively participates in relationship building and networking activities in the Wichita community as approved by Operations Director.

10. Assist all departments with special event coordination.

DEPARTMENTAL ESSENTIAL DUTIES AND RESPONSIBILITIES include the

following. Other duties may be assigned:

1. Ensure the successful implementation of MOWT’s mission to educate, entertain, and inspire.

2. Seek opportunities for new partnerships and help maintain current working relationships with community stakeholders, vendors, and partners.

3. Cheerfully complete general organizational tasks as part of a regular weekly schedule including, but not limited to, some front desk coverage, tour and program delivery, cleaning, etc.

4. Promote and advocate for diversity, equity, accessibility, and inclusion in all aspects of work.

5. Show dedication to first-class customer service and a healthy museum work culture at all times.

6. Attend museum trainings and other professional development opportunities as directed by supervisor.

7. Communicate and partner with all other departments in MOWT on behalf of and in coordination with the Operations Department and help with museum-wide projects when needed.

PERSONAL ATTRIBUTES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Keen passion for the Museum’s mission of providing a gateway to the past which educates, entertains, and inspires lifelong learning.

2. Strong customer service focus.

3. Excellent social skills for working with a team of high performing professionals.

4. Demonstrated leadership skills to guide the group, develop plans strategically and provide administrative structure to the staff, volunteers and interns as they manage the brand, assets, facilities and equipment of the Museum.

5. Friendly, compassionate, and professional demeanor.

6. A self‐starter who demonstrates a high sense of ownership and integrity that is willing to work independently within a team structure, demonstrating initiative and proficiency at problem‐solving.

7. Able to communicate enthusiastically, yet maturely, with a wide range of populations and in front of large diverse groups, including all age groups, nationalities, religions, and abilities.

8. Scrupulous attention to detail in all aspects of work is required.

9. Maintains an exceptional level of communication to ensure timely and efficient exchange of information, both positive and negative, using email, text messages, voicemail, and face‐to‐face meetings.

10. Ability to exercise sound judgment and make proper decisions in handling incidents at all types of events.

11. Proven ability to deal in a professional and cordial manner with the public and professional colleagues at all times.

12. Ability to plan, service, and supervise a variety of events with the assistance and cooperation of other staff members.

13. Ability to anticipate equipment and other needs for individual events.

14. Dress code is business casual with modifications allowed to fit role’s functional needs. When in a forward-facing role, employees are expected to wear a logo either on a clothing piece or on a nametag.

15. Must have reliable transportation and a current working cellphone with a number that can be accessed (by voice and text) for contact purposes.

16. Working knowledge of Microsoft Office. Proficient in use of personal computer.

17. Must be willing to have fun while working!

EDUCATION and/or EXPERIENCE

1. High School Graduate

2. Prior event hosting and coordination experience is preferred.

CERTIFICATES / LICENSES / REGISTRATIONS

1. Food Handlers license and CPR certification is a plus.

LANGUAGE SKILLS

1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

2. Ability to write routine reports and correspondence.

3. Ability to deal effectively and courteously with groups, their representatives, and the general public.

4. Ability to communicate in English in a clear and concise manner, both orally and written. Bilingual is a plus.

REASONING ABILITY

1. Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events and stimulus may occur simultaneously.

2. Ability to define problems, collect data, establish facts and draw valid conclusions.

3. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form, dealing with both abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to perform the following as a single act, or simultaneously: stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, talk, hear.

2. The employee frequently is required to sit, walk, and/or stand for extended periods of time.

3. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds.

4. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The noise level in the work environment is usually moderate, but there will be cases where the noise level is loud to extremely loud.

2. This position requires evening and weekend work that may exceed 30 hours per week and the ability to work flexible hours, including evenings, weekends and holidays.

TO APPLY

Please apply by sending your cover letter and resume to Luke Dowling at

[email protected]

Pay: $11.33 - $13.39 per hour

Benefits:

Employee discount
Flexible schedule
Professional development assistance

Experience:

Customer service: 1 year (Preferred)
Sales: 1 year (Preferred)

Location:

Wichita, KS 67202 (Required)

Work Location: In person