Events & Engagement Coordinator

Job DetailsJob Location: Atlanta, GA 30314Education Level: 4 Year DegreeSalary Range: $55,000.00 - $55,000.00 Salary/yearJob Shift: DayCompany Description

The mission of Families First is to strengthen family resiliency. Families First is an Atlanta-based social services nonprofit. Since 1890, we have delivered empowering solutions for some of Georgia’s most vulnerable residents. Last year, we assisted over 17,000 children and families.

Our prevention-based strategy focuses on two generations—the parent and the child. To help families achieve their fullest potential, we provide wrap around services, including:

Behavioral Health: Helping families, individuals, youth, and children to express, understand, and cope with life events,
Navigator Services: Supporting families with complex trauma through personalized case management that expands their resilience and connects them to critical services,
Parenting and Adoption Support Services: Providing parenting classes and services for divorced/separated parents, and comprehensive support for Georgia’s adoptive and foster families.

POSITION SUMMARY:

Families First is seeking a highly organized and enthusiastic Events & Engagement Coordinator to join our Funds Development team. Reporting to the Director of Donor Engagement, this position is responsible for the planning, coordination, and execution of Families First’s event portfolio, volunteer programs, and program-specific event support. The Events & Engagement Coordinator ensures seamless event experiences that deepen community engagement and advance the organization’s fundraising and mission goals.

PRINCIPAL ACCOUNTABILITIES:

Event Management – Annual Portfolio:

Plan, coordinate, and execute all phases of Families First’s signature fundraising and engagement events, including Loving the Legacy, Jean Childs Young, Back-to-School Bash, Legacy Board/Builders events, and smaller events as needed.
Identify and support opportunities to grow the event portfolio, such as an 1890 Giving Society event, a Thanksgiving Event, and other new engagement opportunities.
Oversee venue selection, layout design, technical set-up, and on-site logistics for all events.
Collaborate with the Director of Donor Engagement and internal departments to ensure alignment of event objectives with the organization’s fundraising and mission goals.

Vendor Management:

Negotiate and manage contracts with vendors and suppliers, including venues, AV, photography, and catering, to secure favorable terms and pricing.
Cultivate and maintain relationships with key vendors throughout the year.
Ensure all vendors are invoiced and/or paid in a timely manner.

Registration, RSVP & Community Partners:

Manage all event registration and RSVP processes via online platforms and personal outreach.
Coordinate community partner participation in events, ensuring accurate guest information and a seamless attendee experience.
Gather and maintain attendee confirmation and guest information for each event.

Publicity & Printing Coordination:

Coordinate with the Marketing team on publicity, promotional materials, and print production for all events, including invitations, programs, signage, and digital content.

Event Logistics, Décor & Staff Management:

Manage all on-site event logistics, including decoration, layout, timeline, and staff coordination.
Direct event-day staff and volunteers to ensure smooth execution.

Follow-Up Coordination:

Manage all post-event follow-up activities, including invoice reconciliation, auction item stewardship, photo distribution, and attendee thank-you communications.
Steward all event supplies, ensuring proper organization and return to designated storage locations following each event.
Generate detailed post-event reports with key performance indicators (KPIs), return on investment, and recommendations for future events.

Program-Specific Event Support:

Support program-specific events across Families First’s service areas, including GACRS, TAPP, Chispa, and other program initiatives as needed.

Volunteer Coordination:

Manage all aspects of volunteer coordination for events, including recruitment sign-up, orientation and training, on-site management, meal coordination, and post-event gratitude and recognition.
Maintain accurate volunteer records and ensure positive, mission-connected volunteer experiences.
Other duties as assigned.

WORKING CONDITIONS:

Hybrid: at least 2 days per week at the Families First main office in downtown Atlanta.

Office: Normal well-lit cubicle office environment where there is little to no physical discomfort due to temperature, dust, noise, and the like. Will meet with staff, funders, etc., throughout the facility and in the community.

Some evening and weekend work required.

CORE COMPETENCIES:

Heart for the Mission


Passionate about improving the lives of children and families; committed to the mission of Families First: to strengthen family resiliency.




Organizational Skills


Exceptional organizational and project management skills, with the ability to manage, prioritize, and successfully complete multiple projects simultaneously in a fast-paced environment.




Communication


Excellent verbal and written communication skills. Able to communicate clearly and professionally with vendors, volunteers, donors, and staff.




Initiative


Self-motivated, goal-oriented, and proactive. Ability to work independently and collaboratively in dynamic conditions.




Integrity/Ethics


Maintains confidentiality of all records and constituent interactions. Displays and promotes conduct and behaviors consistent with organizational standards.




Teamwork & Collaboration


Team player with a collaborative mindset. Works cooperatively with internal and external stakeholders, including staff, volunteers, vendors, and community partners, to accomplish shared objectives.




Dedication & Flexibility


Exhibits a strong work ethic and a commitment to follow-through. Dedication, flexibility, and attention to detail are a must. Ability to work some evenings and weekends as required.




Customer Service


Handles internal and external constituent questions and needs with professionalism and care. Ensures a positive experience for attendees, volunteers, and partners at every touchpoint.

BENEFITS:

Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible spending account
Life insurance
2-weeks paid time off
3-day summer weekends—Memorial Day to Labor Day
Professional development assistance

EEO Statement:

It is the policy of Families First not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Families First to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity.

Families First participates in E-Verify.Qualifications
Must live in metro Atlanta.
Bachelor’s degree in a related field.
Project Management Certification is a plus.
Demonstrated successful track record in event planning, nonprofit fundraising, customer service, and/or volunteer management.
Advanced level computer skills, including Microsoft Office Suite, database management (Raiser’s Edge), and nonprofit management software such as Canva, MailChimp, OneCause, and similar platforms.
Reliable transportation to visit venues, vendors, and sponsors.