Events & Logistics Manager

ABOUT OUR COMPANY

Event Marketing Strategies (EMS) is an experiential marketing agency, helping companies to create unique and memorable connections with their audience.

ABOUT THE ROLE

Events & Logistics Manager | Columbus, OH | Hybrid | Full-Time

The Events & Logistics Manager leads event logistics, planning, and on-site execution for EMS experiential marketing programs. From initial research and implementation through activation and post-event, this role manages logistics plans, event layouts, staffing schedules, and post-event recaps. This role also supervises the Field Assets & Inventory Coordinator, ensuring that warehouse and inventory operations remain aligned with upcoming event needs. You will thrive in this role if you excel at client-facing planning, managing complex logistics, and leading Brand Ambassadors to successful execution.

POSITION DESCRIPTION

Planning:

Conduct event and venue research based on priority criteria established by the client, obtaining detailed information, and summarizing research to make recommendationsIdentify and maintain a database of preferred vendors suited to specific event needsDevelop and maintain the master event logistics calendar in coordination with the project team

Implementation:

Serve as the primary contact for event and venue properties, securing venue and display space, negotiating access fees and event contracts, and obtaining requirementsDevelop client project overviews and continuously update event plans and logistics documents as details are confirmed throughout the projectLead site visits, take footprint measurements, and develop booth display and/or event layouts, incorporating feedback and updates provided by the client and project teamCreate event logistics documentation including key details, staffing schedules, run of show, display checklists, and travel and expense details; deliver to field team and client for every eventDirect the Field Assets & Inventory Coordinator on asset preparation, staging timelines, and warehouse priorities in advance of each activationReview inventory reports and display checklists submitted by the Field Assets & Inventory Coordinator; ensure asset readiness prior to each eventPrepare for event activations, including setting up the field team and client surveys, photo folders, charging technology, and obtaining access credentials, tickets, and apparel to distribute to the field team

Activation:

Oversee setup and teardown of display elements, signage, and event materialsEnsure the field team meets performance expectations and provides real-time supportCommunicate live-event updates and images to the project team, escalating issues as neededTravel, as needed, to event sites locally and nationally to ensure successful execution

Post-Event:

Direct the Field Assets & Inventory Coordinator to receive and assess returned assets; review damage and depletion reports and authorize replacements as neededSecure and review post-event data, including survey analysis, field team feedback, and client resultsCompile post-event and comprehensive recaps summarizing results (photos, attendance, feedback) for the client following events and experiential programs

Field Team & Direct Report Management:

Screen, interview, and hire candidates for Field Team Lead and Ambassador rolesDevelop and compile training materials and documents to ensure the field team is properly prepared for every client activationCompile materials for and host field team event logistics callsSupervise, direct, and provide feedback to the Field Assets & Inventory Coordinator; conduct regular check-ins and performance reviewsReview and approve field marketing team time sheets and expenses in coordination with Accounting and Administrative supportIdentify areas for improvement in field team and warehouse operations; propose and implement solutions

Other Responsibilities

Maintain professional and technical knowledge by attending workshops, seminars, and conferences; reviewing industry publications; and participating in professional networksActively participate in team meetings including regular staff meetings, brainstorms, project development, and review sessionsSupport other functions of the organization as requested                  

QUALIFICATIONS

Minimum five (5) years of experience in a similar role managing events, logistics, and coordination of Field Team/Brand AmbassadorsDemonstrated experience managing or supervising support staff or contractorsExceptionally organized with strong attention to detail; thrives on detailed logistics, inventory oversight, and event executionPersonable, positive, and hard-working with an outgoing and collaborative approachStrong verbal, written, email, and presentation communication skillsConfident multitasker with the ability to manage competing priorities and deadlines across multiple projectsProficient in Microsoft Office, Asana, and Adobe Creative SuiteAbility to travel throughout Ohio, and potentially nationally, including some weekends