This individual will be the sole contact for all clients that inquire about events at the Minneapolis Club and will assist the client through the entire event planning process, day of execution and after-event communication. Maintain open channels of communication and be receptive to all departments and staff members.Write effectively and concisely.Convey oral messages clearly and concisely in a timely manner.Actively participate in all meetings.Ensure that the information needed to proficiently operate the club is disseminated and understood.Must maintain a positive attitude and be willing to support all programs and initiatives that have been communicated from the management team of the club.Responds to emails, phone messages, and requests promptly.Ensures all inquiries are handled expediently and with exceptional customer service.Planning, Organization and Administration: Utilizes professional, compelling, charismatic, and persuasive selling techniques to drive event business to both members and the public.Helps guests arrange and detail events including breakfasts, luncheons, dinners, meetings, and any other corporate events; obtain pertinent information needed for guest planning.Works with the Director of Hospitality and the Chef to determine selling prices for catered events; oversees the development of documents.Suggests menus and helps guests to plan menu in conjunction with the Chef and/or other culinary personnel.Transmits necessary information to and conducts event planning with production, serving, and housekeeping staff; arrange for printing of menu and procuring of decorations and entertainment.Inspects finished arrangements; may be present to oversee the actual service and greeting of guests.Maintains past and potential client files; schedule calls/visits to assess on going needs of prospective clients for event services.Helps guests with entertainment, decorations, audio/visual, and any other requirements integral to the event being planned.Daily distribution of event orders, daily listings, changes to all pertinent departments.Must be involved with and have Minneapolis Club restaurant knowledge and assist with restaurant coverage and floor shifts as needed.Will act as a back-up to restaurant management as necessary to ensure effective food and beverage operations Club-wide.Must be available to work evenings, weekends, and holidays throughout the entire year.Additional job functions will/can be amended in the Events Department as needed.Job Qualifications: High School educationMinimum of two years hotel, private club catering/event planning experience or the equivalentMinimum of two years marketing and sales experienceProficiency in Microsoft OfficeAbility to learn and work with Minneapolis Club internal management softwareExtremely strong communication skills using spoken and written words.Strong customer service skills with a passion for event management and hospitalityAbility to prioritize in a fast-paced environment with excellent attention to detailExcellent interpersonal, organizational, oral, and written communication skillsStrong ability to build and maintain relationships with Club members, non-member clients, and team membersStrong strategic thinking and problem-solving abilitiesCan work in an in-person environmentPhysical Requirements: We are committed to providing equal employment opportunities to all employees and applicants for employment.
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