Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Events Manager leads an exciting portfolio of in-person, virtual, and hybrid internal and external events for Sun Life U.S., providing expert guidance to achieve business objectives, quality standards, and engagement goals through the effective use of digital platforms, emerging event technologies, and data-driven insights. For assigned events, manage all aspects of event and project execution for conferences, multi-day meetings, receptions, and incentive travel, including event itineraries, show flows, rehearsals, programming and entertainment, budgets and expenses, content and presentation coordination, vendor contracts, attendee registration and communications, travel, gifting, food and beverage, staffing, safety planning, and post-event reporting.Manage event websites, attendee platforms, and digital event marketing platforms (e.g., ON24 or similar tools), ensuring a cohesive, engaging, and data-informed attendee experience.Lead the hands-on planning and execution of high-complexity events, both virtual and on-site, directing internal teams, external partners, and talent to ensure flawless agenda delivery, including show calling and floor management.Advise business partners on event agendas that inspire, connect, and engage audiences; leverage industry networks to recommend speakers, bureaus, and creative talent that drive business results through compelling content and experiences.Incorporate innovative, technology-enabled ways to involve and interact with audiences, including interactive virtual and hybrid experiences, digital engagement tools, and platform-driven personalization.Leverage AI-enabled tools (such as Microsoft Copilot and related technologies) to support event planning, communications, content development, reporting, and operational efficiency.Manage and contract event vendors in accordance with Sun Life guidelines, including destination management companies, venues, keynote speakers, promotional items, and spousal or family programs; research and recommend new vendors and services to enhance offerings.Ensure accurate administration of event expenses and billing, including approvals, forecasting, reconciliation, and reporting; identify opportunities for cost efficiencies and savings.Adhere to company policies and industry best practices throughout the event lifecycle—pre, during, and post-event.Lead or contribute to team initiatives that improve tools, processes, resources, and ways of working for the broader events team. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. Life is brighter when you work at Sun Life
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