Events Manager

Job OverviewTITLE: Events ManagerDEPARTMENT: Sales/EventsREPORTS TO: Director of EventsJob Summary Manage, coordinate, and execute group assignments turned over by the Sales Department. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.Essential FunctionsMaintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.Review sales contracts as well as other important information, i.e., room block, cut off date, special concessions and attrition clauses. Client must be notified at cut-off date or prior to any estimated attrition charges that will apply.Update Hotel System with Client information, i.e. Name, Address & Contact Information, Sales Manager’s information, Room Count (if necessary), Remarks & Comments, Payment Information and all other required information needed.Responsible for obtaining all direct bill applications and getting it to the accounting department for credit approvals of groups arriving at the property 90 days prior to arrival if applicable. Create AR Account # after Direct Bill has been approved.Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance.Responsible for obtaining all rooming lists, monitor rooming list cut off dates, get all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.Produce and distribute resumes two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments.Participate in site visits and plan meetings for upcoming groups.Act as a liaison between the sales and operations department of the hotel to ensure a successful event for the clients and all of the client’s needs are met and communicated accurately and efficiently to all departments of the hotel.Participate in Pre/Post Convention meetings and review final invoice with client upon request.Greet all clients as they arrive at the hotel to ensure that they have all required items per the BEOs. There is minimal direct supervision.Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.Extensive knowledge of…

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