department management for Events, Retail and RSVP lead sources. The role of this Department Manager is to motivate and develop a develop team performance, and lead department growth as outlined below. • Interview, hire, train and manage a team of brand promoters • Manage team leaders to key performance metrics • Create weekly and monthly plans which include performance goals • Pull and analyze data from key performance reports in our customer relationship management tool • Conduct individual and group training sessions along with team leaders • Research new events and other business avenues to help department grow • Visit team members in the field • Motivate and coach brand promoters on specific methodologies and performance criteria • Lead or assist with new hire training classes • Drive department growth and profit • Set up and breakdown events and home shows, when necessary What You Bring - The Person • Experience in sales, events or retail with experience in lead generation a plus • Excellent oral and written communication skills • Strong interpersonal skills including the ability to listen and lead • Flexibility and demonstrated ability to adapt well in a changing environment • Ability to work with a sense of urgency to complete responsibilities timely • Able to conduct research, work under tight deadlines, develop and organize information • Ability to find resolution, deliver difficult feedback and advise management
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