Events & Member Relations Manager

About Intown Golf Club As we continue to enhance our club experience and membership offerings, we are seeking a people-person with very high attention to detail to generate high membership engagement within the club and its membership by fostering a deep sense of community. – as well as facilitate introductions to key club-level staff and other members, so they can immediately become part of the community and enhance their enjoyment the club • Act as Primary Contact for All Members – Help members resolve any and all issues related to billing, usage of the club, events, feedback, and triage accordingly to the appropriate internal department • (Market-Specific, If Needed): Assist with Membership Sales Efforts – Conduct tours for member prospects, educate them on the benefits of membership, and help the membership team with the vetting process to ensure each member is a great cultural fit What We're Looking For • Blend of Marketing, Hospitality & Operations Expertise – You've worked for a brand/marketing agency, private club, hotel, or fine dining restaurant in marketing activation, event management, operations, or member/guest relations capacity • Genuine Interest and Curiosity in all Golf Culture, Food, Lifestyle, Luxury, and Travel Experiences – Voracious consumer and ambassador of all things cool • Service-oriented Mindset & Genuine Desire to Connect People – Willing to get to know, understand, and facilitate the needs of each and every member; foster connections with like-minded members to create community • Genuine Interest and Curiosity in all Cultural, Lifestyle, and Golf Trends and Experiences – You are a voracious consumer and ambassador of all things timeless, modern, relevant, and cool • Extremely High Attention to Detail – Willing to go the extra mile to design and execute event programming that truly make them unique, and reflect the ethos of the club's mission and brand • Problem Solver & Strategic Thinker – Able to step back and assess the big picture while also diving into the details Experience & Education • 4+ years of experience in a relevant role, such as event management, member/guest relations, membership services, community development, hospitality operations (fine dining, restaurant, hotel, private club, etc.)