Events Planning Specialist

We are currently looking for a Full Time Events Planning Specialist to join our Riverwind Marketing team located at Riverwind Casino. Summary... Responsibilities: • Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner • Partners with internal and external services as needed to ensure appropriate referral is made • Greets and engages with a smile • Determines and meets needs • Seeks positive experience and outcomes • Completes all training and development requirements and participates in continuing education opportunities • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Shares responsibilities for maintaining adequate supplies and equipment • Maintains general upkeep of work area and maintains a safe environment • Observes and addresses potential environmental hazards and risks • Maintains and promotes professionalism • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics • Adheres to Chickasaw Nation dress code standards • May provide break coverage for others as assigned • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit • Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. Event support may include, set up, tableware preparation, serving, running errands, breakdown, clean up and post event wrap up • Organizes events by requesting resources including but not limited to maintenance, housekeeping, and catering to ensure event experience exceeds customer expectations • Secures appropriate hotel accommodations for all event attendees based on client needs • Resolves complaints by investigating problems, developing solutions, preparing reports and making recommendations to management • Assists as directed in budgetary expenditures • Manages and maintains purchase/rental agreements with third-party vendors • Provides financial information for events, tracks revenue and expenses by event and provides summary reports of this information • All other duties as assigned Skills: Essential: • Basic Computer skills • Possesses and utilizes basic mathematics skills • Must be familiar with the MS Office Suite of products • Must be able to operate related office equipment • Accurately type 25 words per minute