EVENTS TEAM MEMBER - Gulfport Sportsplex Gulfport Sportsplex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gulfport, MS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Gulfport Sportsplex is a managed facility by GPT SFM, LCC a Sports Facilities Companies (SFC) company. Be knowledgeable about facility programs (format, pricing, meeting dates/times) Operate multi-line phones Record and file waivers and event information Record event scores (tournaments/leagues) and print game sheets on a daily basis Maintain confidentiality with guest and Team Member information Resolve all guest concerns and complaints and/or direct to appropriate Manager Know and enforce the facility's policies and procedures Complete special projects, daily assignments and other duties as directed by managementEvent Coordination Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessaryExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsAbility to multi-task, prioritize, and remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team MembersMust work well with othersMust take personal initiative for the betterment of the team and venueCommitment to the safety and well-being of othersCustomer service and cash handling experience preferred or quick study WORKING CONDITIONS AND PHYSICAL DEMANDS:
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