Consider the possibilities of joining a Great Place to Work... Creates customized receptions, and assists with developing and executing memorial and special events that support the companys goals of celebrating the unique character of a persons life and developing enduring relationships with families. • *Family Celebratory Event Planning** • Discusses and influences celebration events with Families to promote available options and determine budget, regardless whether event is held on-site or off-site • Collaborates with Family Contact on event date, time, venue, catering, MeM, printed remembrance or schedules, and related details • Statuses funeral arranger/director on event and significant revisions • Contacts third-party event providers to schedule event, discuss event, review arrangements, and order equipment including but not limited to canopies, tables, chairs, stages, electronic equipment, or portable toilets • Ensures events are on time, smoothly executed, and within budget • Quietly and effectively resolves event issues • Oversees and manages set-up Manage preparation and cleanup of all event locations & equipment • *Program Administration** • Identify catering partners; develop menu offerings and customization processes; work with corporate office to establish necessary documents for partnership; set up billing process, etc. Identifies vendors and obtains multiple competitive bids for services (e.g. caterers, equipment rental companies, equipment sales companies) • Monitors event contact against spend data to ensure proper profit margin and recommending pricing changes to location manager • Support funeral arranger/director team by developing and maintaining catering product sales/marketing tools, order notification process, and training • Develops standard operating procedures to ensure efficiency and effectiveness of areas of responsibility • Develops and conducts training for service directors in handling catered and other hosted events • *Marketing Event Planning** • Plans Market or Sales on-site or off-site Events • Collaborates with Leadership to understand event goals and budget • Contributes ideas for themes, venues, catering, promotional items, pricing, rental items, and similar • As member of special event planning teams, recommends event enhancements and executes assigned responsibilities • Special Events may include Memorial Day Services, All Saints Day, Summer Event Series (Movie in the Park, Concert in the Park, 5K), Candlelight Service, Our Lady of Fatima Celebration, Semi-Annual Employee Meetings • Other duties as assigned • *MINIMUM** **Requirements** • *Education** • Associates Degree in hospitality or related discipline • Two (2) years directly related work experience may be considered in lieu of degree • *Experience** • At least three (3) years hospitality or event planning work experience including catering management involving customer service as well as sourcing and contract negotiations in food and venue services • Funeral home and/or cemetery events a plus • *Knowledge, Skills and Abilities** • Customer focused • Creative, naturally positive and contagious attitude • Attention to detail • Excellent problem solving skills & critical thinking skills • Basic computer, internet, Microsoft Office skills • Strong interpersonal skills with ability to clearly and professionally communicate with internal and external customers at all levels • Ability to manage time wisely, work independently and set priorities • Basic understanding of financial functions such as pricing, margin, and cost of goods sold • Basic marketing knowledge • Effective negotiation skills • *Work CONDITIONS** • *Work Environment** • Work indoors and outdoors during all seasons and weather conditions • Limited amount of local and/or multiple location traveling required • Professional Dress is required when in contact with families. Who We Are.
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