Fayetteville Public Library is hiring: Event Assistant in Fayetteville

Job DescriptionJob DescriptionFayetteville Public LibraryEvent AssistantJob DescriptionExempt: NoDepartment: EventsReports To: Executive Director Location: Fayetteville Public Library Date Revised: March 29, 2024Safety Sensitive: NoESSENTIAL DUTIES AND RESPONSIBILITIESProactively greet and establish rapport with patrons, including enthusiastically engaging them in conversations about all our materials and services. Provide exemplary customer service in-person, through electronic communication, and over the phone. Answer general questions about library programs, services, and event space rental opportunities. This includes complex patron inquires such as meeting room rental check in/out process, event space bookings, and routine technical assistance with AV systems.Work cooperatively with all library departments to effectively assist with the planning and successful delivery of public programs and event booking processes.Maintain and cultivate relationships with current and potential event customers and follow up on their involvement in specific programs or initiatives. Assist with library services, programs, events, and outreach opportunities as needed.Pursue professional development to keep informed of current and emerging library trends, particularly as related to events and hospitality.