Freelance Event Specialist - Alpharetta, GA

Visit.org is an enterprise SaaS company delivering purpose for a more engaged workforce. With its proprietary content across 90+ countries, Visit.org is providing the infrastructure and content for purpose-driven employee and client engagement. We focus on over 30 different social impact areas in the events we help host - all which are created, curated, and led by nonprofit and social impact organizations globally. • Event Preparation: • Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event specialist, etc • Day-of Coordination: • Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience • Be the Visit.org representative, leader, and problem solver at events • Align roles and responsibilities with onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner • Manage check-in process for in-person events; providing a warm and friendly welcome to guests • Problem-solve issues such as missing supplies, late staff, technology challenges, etc • Escalate issues to Events Team when necessary to keep them informed or help problem solve • Send consistent updates, photos, and videos to Events Team throughout event • Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Qualifications • Fluency in English and strong communication skills • Based in Alpharetta, GA • Schedule flexibility with availability to work on a contract per-event basis, as needed • Experience in complex, large-scale events and smaller executive-level intimate events • Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience • Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations • Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly • Self-starter who is organized and detail-oriented • You love building relationships with customers and enjoy customer service • Experience with group facilitation and managing group dynamics • You are able to work flexible hours, including nights and weekends, as needed • Willing and eager to travel to various areas of the local region • You have super strong interpersonal and customer service skills, especially in fast-paced situations • Able to wear many hats and take on varied tasks and projects • Comfort being present and interacting with large crowds