This role blends sales strategy with hands-on event execution, ensuring a seamless experience from initial inquiry through final billing. This position plays a critical role in capturing short-term, high-volume group opportunities (“express groups”) while delivering exceptional service that reflects the elevated standards of HALL Park Hotel. Create Exceptional Event Experiences • Serve as the primary contact for groups from contract through execution • Lead event detailing, including BEO creation, timelines, and setup requirements • Conduct site tours, planning meetings, and pre-conference meetings • Partner closely with banquets, culinary, AV, and operations teams to ensure flawless execution • Provide on-site support when needed to ensure exceptional guest experiences Operate with Excellence • Maintain accurate and timely updates in CI/TY systems and sales platforms • Ensure compliance with Marriott and property SOPs, including contracts, deposits, and reporting • Collaborate with sales, catering, and revenue teams to align on inventory and pricing strategies • Manage a fast-paced pipeline with efficiency, attention to detail, and accountability What You Bring • 2–4+ years of experience in hotel sales, catering, and event management • Experience managing corporate group or express group business preferred • Strong working knowledge of CI/TY, Cvent, and Marriott systems is a plus • Exceptional communication, organization, and negotiation skills • Ability to thrive in a fast-paced, high-volume environment • A passion for hospitality, service excellence, and relationship building
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