The Group Event Coordinator works closely with Sales & Marketing, Accounting, Conference Services, and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy is always provided. The role includes both Group reservations and event responsibilities, including creating and maintaining Group room blocks, booking links and reservations, and must ensure that clients are provided with required types of rooms, facilities, and services. This role is also responsible for working closely with the Events Team to help handle all details related to scheduled meetings/events requested at the hotel, including event specifications, details pertaining to menus, set up, and upsells where possible. • Detail each Group profile and/or reservation with Group specific information (rate, rate code, deposits, location requests, package inclusions, contract concessions, etc.) as needed.
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