Group Sales & Events Manager

Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description • Drive acquisition and revenue generation for lifestyle, social, entertainment, and incentive group segments through targeted prospecting and creative business development • Execute all phases of the sales cycle, from initial inquiry and strategic proposal design to contracting, planning, and post-program review • Build trusted advisor relationships with DMCs, tastemakers, creative producers, and high-profile event planners • Work collaboratively with F+B, operations, and creative services teams to curate transformative group experiences that resonate with Delano’s brand DNA • Craft seasonal group sales strategies in line with business demand calendars and revenue optimization goals • Represent the property at global industry events, high-visibility showcases, and curated cultural activations • Serve as the central point of contact for complex, multi-layered events, providing exceptional service and seamless coordination • Track pipeline activity, revenue forecasts, and post-event ROI in CRM platforms • Deliver elevated site inspections that blend operational detail with immersive storytelling • Analyze competitor offerings and event trends to innovate Delano’s group offerings and maintain market leadership • We recognize we are in the hospitality industry and that may require us to provide lateral service. Qualifications • Three to five years of experience in luxury group sales, preferably in lifestyle, fashion, entertainment, or high-end incentives • Strong existing relationships with luxury planners, DMCs, and group influencers • Expertise in Cvent, Delphi.fdc, Salesforce, Opera, and Microsoft Office • Strong communicator with polished presentation skills and sales finesse • Ability to lead multiple complex programs with agility and strategic focus • Strong aesthetic sense with ability to align guest experience with brand vision • Travel-ready for client engagement, sales trips, and industry events • Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand • Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail • Ability to work independently and collaboratively while maintaining positive interdepartmental relationships • Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs • Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep • Excellent verbal and written communication skills; must be fluent in English • Willingness to work both indoors and outdoors, in varying conditions, based on business demand • Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance • All team members must maintain a neat, clean and well-groomed appearance. Your email address is required. • Are you eligible to work in the country you are applying for?

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