H6320 ENTERTAINMENT COORDINATOR

**Position Title:** Entertainment Coordinator
**Reports To:** Promotions & Entertainment Manager
**Supervises:** N/A

**Summary of Position:**
Assists the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events. Responsible for the day-to-day success of entertainment concerts and special events. Ensures all details and preparations are complete, accurate, and on time. Other duties as assigned.

**Essential Duties and Responsibilities:**

* Understands the Apache Spirit Club levels and benefits program.
* Knows the monthly promotions calendar and information in monthly mailers.
* Provides excellent guest service and communication.
* Comfortable making announcements and using a microphone.
* Adheres to all regulatory, departmental, and casino policies.
* Stays current on special events, promotions, food specials, and entertainment.
* Reports illegal or suspicious activity.
* Maintains confidentiality of sensitive material.
* Able to move quickly on the event venue floor and handle customer demands calmly.
* Handles multiple functions simultaneously, being well-organized and detail oriented.
* Meets department standards, attendance, and appearance guidelines.
* Available to work nights, holidays, and weekends. Works any day, any shift, and long hours as required.
* Flexible to accommodate last-minute changes.
* Performs other duties as assigned and needed for the success of the organization.

**Entertainment and Special Events:**

* Works with Purchasing to acquire merchandise for events.
* Ensures merchandise and decorations are controlled, secure, and delivered on time.
* Inform departments of needed setups.
* Purchases green room needs and artist requirements.
* Follows up on signage and collateral requests.
* Manages the status of contracts and payments for entertainers.

**Hospitality Standards:**

* Promotes continuous success and progress.
* Speaks positively about guests, team members, and the business.
* Adheres to appearance standards.
* Available, approachable, and open to feedback.
* Plans ahead and anticipate guest needs.

**Supervisory Responsibilities:**
No direct supervisory responsibilities but ensure team members from other departments are set up for successful execution.

**Education and/or Experience Requirement:**

* High school diploma or GED required.
* One year of job-related experience in a entertainment buying/ entertainment production. or Promotions department may be substituted.
* Preferably fluent in both Spanish and English.
* Must be able to obtain and maintain a gaming license.
* Must have valid Drivers Lincese.
* Proficient with Microsoft Office.
* Knowledge in Ticket-Socket and Ticketmaster.
* Must have knowledge in Agilysys.
* Mescalero Apache Tribal preference: bicultural experience preferred.

**Physical Demands:**

* Frequently required to walk and sit.
* Required to stoop, kneel, crouch, crawl, talk and hear.
* Required to be able to lift and/or move up to 50 pounds.

**Work Environment:**

* The noise level is loud.