Hospitality & Events Manager (Outpost Tasting Room and Restaurants)

The ideal candidate is an experienced hospitality leader with a proven ability to manage multi-location operations, develop leaders, execute revenue-generating events, and cultivate a culture of accountability, collaboration, and service excellence. Lead the operational performance of all assigned tasting room restaurants and hospitality locations.Provide leadership, coaching, and accountability to Tasting Room Managers and hospitality leadership teams.Establish and manage annual operating plans, performance metrics, staffing models, and departmental goals.Conduct regular site visits to evaluate guest experience, service standards, team engagement, facility condition, and operational effectiveness.Foster a culture of ownership, accountability, transparency, collaboration, and continuous improvement.Revenue Growth & Membership Development Strong leadership, coaching, and team development capabilities.Exceptional communication, presentation, and interpersonal skills.High level of business acumen and analytical thinking.Ability to manage multiple priorities while maintaining attention to detail.Strong customer focus with a passion for hospitality and guest experience.Proficiency with CRM systems, POS systems, Google Email, Scheduling and "Meets", Microsoft Office Suite, and business management software.Ability to build collaborative relationships across departments and organizational levels.Physical Requirements This role serves as a key leader within the organization and is expected to embody the Company's values of stewardship, collaboration, transparency, accountability, innovation, and servant leadership. Skills: Address Management, Analysis Skills, Best Practices, Beverages, Budget Management, Budgeting, Business Analysis, Business Skills, Business Solutions, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Cost Control, Customer Acquisition, Customer Conversion, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Driver's License, Email Technology, Event Management, Financial Management, Forecasting, Interpersonal Skills, Inventory Management, Inventory Planning, Leadership, Lift/Move 40 Pounds, Maintain Compliance, Marketing, Merchandising, Microsoft Office, Multitasking, National Sales, Operations Processes, Performance Metrics, Performance Reviews, Point of Sale (POS) Systems, Profit & Loss, Project/Program Management, Public Finance, Purchasing/Procurement, Regulations, Regulatory Requirements, Restaurant, Revenue Growth, Risk Management, Safety Training, Sales, Sales Analysis, Sales Support, Servant leadership, Stewardship, Strategic Planning, Team Building, Team Lead/Manager, Team Player, Time Management, Travel Industry, Vendor/Supplier Relations, Willing to Travel